G’day upgrading memory on PHN16-71 from DDR5 1x16gb 4800. Installed 32GB kit DDR 5 2x16gb 5600, laptop then fails to boot. Works fine after reinstalling original sodimm. Is the clock speed the reason I cant boot, could the ram be corrupt, am I just stupid????
It’s possible that the issue you’re experiencing with your Predator Neo 16 PHN16-71 after upgrading the memory could be related to several factors. Here are some steps you can take to troubleshoot and potentially resolve the problem:
Compatibility Check:
Ensure that the new DDR5 memory modules you purchased are compatible with your laptop. Check the laptop’s manual or the manufacturer’s website for information on supported memory configurations.
Clock Speed and Timings:
The clock speed of the new RAM (5600 MHz) may be higher than what the laptop’s motherboard or CPU supports. Check the specifications of your laptop to confirm the supported RAM speed and timings. If the new RAM exceeds these specifications, it might cause compatibility issues.
Update BIOS/UEFI:
Ensure that your laptop’s BIOS/UEFI is up-to-date. Manufacturers often release updates that include improvements and support for new hardware. Check the laptop manufacturer’s website for the latest BIOS/UEFI version and update if necessary.
Mixing RAM Modules:
If you are trying to mix the new RAM with the original one, they may have different speeds or timings, causing compatibility issues. It’s generally recommended to use identical RAM modules for best performance.
Check for Physical Damage:
Inspect the new RAM modules for any physical damage. Ensure that they are inserted correctly into the memory slots.
Try Each Module Individually:
Test each new RAM module individually in the laptop to identify if one of them might be faulty. This will help you determine if one of the modules is causing the issue.
Memory Testing Software:
Use memory testing software, such as Memtest86 or Windows Memory Diagnostic, to check the integrity of the new RAM modules. This can help identify if there are any issues with the RAM itself.
Reinstallation:
Make sure that the new RAM modules are securely and correctly seated in the memory slots. Sometimes, reseating the modules can resolve connection issues.
Contact Manufacturer Support:
If the problem persists, consider reaching out to the laptop manufacturer’s support for assistance. They may provide specific guidance based on your laptop model and the components you are trying to install.
Keep in mind that upgrading laptop components, especially memory, should be done with caution to ensure compatibility and prevent potential issues. If you are unsure about any aspect of the upgrade, it’s advisable to consult the laptop’s documentation or seek assistance from the manufacturer’s support.