microsoft surface pro 4 plugged in, not charging

Generally it is an issue of the power system. So let check step by step.

First check the AC Power Adapter, to see if any physical damage on the connector, cable or the power brick. If any, replace it. Here below comes the right one to buy:

If the power adapter seems to be find, check the power port of the Surface Pro, to see if any damages, dirty on the metal tip.

Then try check the battery.

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