1 We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for a full refund.
1.1 • All orders placed on our website are included.
1.2 • Please ensure that the item you’re returning is repackaged with all the cords, adapters and documentation that were included when you received it.
1.3 • We accept the return within 30 days of receiving the product.
2 How to return
2.1 • Please contact us by email to get the RMA code before you send the item back to us.
2.2 • Please write the RMA number clearly on the package.
2.3 • Ship the product to the address we provided together with the RMA code.
3 Return Shipping Fee
3.1 • If the product is broken, we pay the shipping fee. You will get the full refund plus the shipping fee you paid.
3.2 • If you just change you mind, you need to pay the shipping fee. You will get full refund.
4 Cancellations of the order
4.1 • You can contact us to cancel an order before the order was shipped .
4.2 • The money paid will be credited into the same payment mode using which the payment was made.
5.1 • If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 3 business days of receipt of the returned item or cancellation request.
5.2 • If you paid by PayPal, refunds will be sent to the PayPal account within 1 business days of receipt of the returned item or cancellation request.
5.3 • Contact us immediately if you do not get the refund on time.
6 1-Year Product Warranty
6.1 • We offer you 1-Year Product Warranty. We are responsible for fixing your items with any issues within one year of your receiving the item. Please contact us to find a solution when issue occurs.
6.2 • If we fail to fixing the issue or provide replacement, full refund will be sent.
7 Lost Packages
7.1 • We will reship a replacement package if the package is found to be lost during transit.
7.2 • If you do not want the replacement package any more, we will send full refund.