- Inspect the Charging Port: Carefully inspect the charging port on your laptop for any visible damage or debris. If there’s any physical damage, it might be contributing to the overheating issue. If you see any issues, it’s recommended to contact Acer support for further assistance.
- Cable Replacement: While you mentioned replacing the charger, also consider replacing the charging cable itself. A damaged or frayed cable can lead to connectivity issues and overheating. Make sure to use a cable that is designed for your laptop model.
- Power Settings: Adjust your power settings to ensure that your laptop is not using more power than necessary during gaming sessions. You can do this through the Power Options in the Windows control panel.
- External Cooling Solutions: In addition to the internal cooling measures you’ve taken, consider using external cooling solutions such as laptop cooling pads with powerful fans or external laptop coolers.
- Check for BIOS Updates: Ensure that your laptop’s BIOS is up-to-date. Acer may release BIOS updates that address performance and heat management issues. Check Acer’s official website for any available updates.
- Monitor Temperatures: Use third-party software to monitor the temperatures of your CPU and GPU during gaming sessions. This can help you identify if the overheating is localized to the charging port or if it’s a broader thermal issue.
- Acer Community Forums: Visit Acer’s community forums to see if other users have experienced similar issues and if there are any recommended solutions or workarounds.
- Contact Acer Support: If the issue persists, it’s important to contact Acer’s customer support for personalized assistance. They may be able to provide specific troubleshooting steps based on the details of your situation.
- Warranty Considerations: If your laptop is still under warranty, Acer’s support team may offer a repair or replacement. Be sure to check the warranty status and take advantage of it if applicable.
- User Manual and Documentation: Review your laptop’s user manual and any documentation that came with it for specific information on charging and thermal management. There may be recommendations or precautions mentioned that could be helpful.
Remember that issues like overheating can have multiple causes, and it might be necessary to go through a process of elimination to identify and address the specific issue affecting your laptop. If in doubt or if the problem persists, reaching out to Acer’s official support channels is recommended for professional assistance.