Q: Will it get the power issue fixed?

A:Yes. 

Please firstly make sure it is an issue caused by a broken power adapter. Then check the model number and technical  parameters to make sure it is the right one.

Anyway, if the adapter fails to solve the problem once you get it. You can still return it back to us for refund.

Q: How long will it take to get the product?

A:Generally you will get the product to power your computer/machine on within 10 days for Free Standard Shipping. You can also choose Express shipping if you need it faster, while additional cost will be applied. See details at Checkout Shipping.

Q:How much do I need to pay?

A: The price listed on the product page plus shipping fee(Generally it is Free for Standard Shipping)

Q: How long can this product last?

A: Generally it will last as long as your computer/machine does.

Q:What if the same issue occurs?

A:We will offer refund/replacement within 30 days. replacement within 1 year.